TERMS OF SERVICE
Please read these terms (this “Agreement“ or “Terms”) carefully before using the https://www.zupe.life or any other related websites (“Websites”), and the Zupe mobile application together with its various functionalities (“Application“) (collectively, the “Platforms”). The Platforms are software solutions offering customers access to a network of wellness providers (as defined below) and wellness services provided by these wellness providers (“Services”). By using the Platforms, registering for an account on the Application on a mobile device (“Device“), or making a purchase via the Platforms, you agree to be bound by this Agreement and all other terms and policies that appear on the Platforms or on the Application and the FAQs.
This Agreement is made between Zupe Group Limited (“Zupe“, “us“, “we” or “our” as the case may be) and you (collectively the “Parties”) with respect to your use of the Platforms and any functionalities, services or features offered via or in connection with the Platforms, and references in this Agreement to the use of any of the Platforms extend to the use of such functionalities, services or features as well. The Services may be provided by Zupe, our related companies, wellness providers (as defined below) on Zupe’s panel or partners. For the purposes of this Agreement, “partners” shall include suppliers or delivery service providers of products or services.
If you do not agree to the terms of this Agreement or are ineligible to use the Platforms, please cannot use the Platforms.
1. YOUR ACCOUNT
1.1 You will need to have an account in order to access the Services via the Platforms. You may sign up for an account on our Platforms. The registration process may require you to provide personal information which may include your name, ID/passport number, date of birth, address, telephone number, email address and/or such other information as may be required by us.
1.2 You shall comply with all security procedures applicable to the Platforms which we may introduce from time to time.
1.3 You shall, in your sole responsibility, maintain the confidentiality of your account information for the Platforms (including any user IDs and passwords) and you will be responsible for any disclosure or unauthorised use thereof. You shall not at any time disclose such account information to any other party.
1.4 If you believe that the security of your account information has been compromised, you shall notify us immediately.
1.5 By signing up for an account via the Platforms, you represent and warrant that:
1.5.1 you are at least 18 years of age;
1.5.2 you have the full right, power, and legal authority to enter into this Agreement;
1.5.3 all information, data and particulars that you provide is complete, accurate, true and correct;
1.5.4 you will use the Platforms for your personal use only and you will not authorise other persons to use your account nor transfer or assign it to any other person;
1.5.5 you are in compliance with applicable laws: (i) in the country from which you are accessing our Platforms; and (ii) your country of residency and/or citizenship; and
1.5.6 you have the responsibility to ensure that no applicable laws are breached when accessing our Services (whether such Services are offered presently or otherwise) even if such Services may be construed as gaming in certain jurisdictions.
1.6 We shall be entitled, in the exercise of our sole discretion, to (i) refuse your registration if you fail to fulfil any one of the eligibility criteria above; (ii) suspend/terminate your account under our Platforms; and/or (iii) change the above eligibility criteria at any time.
2. YOUR USE OF THE PLATFORMS
2.1 Subject always to your continuing compliance with the terms of this Agreement, we agree to grant you a non-transferable, non-sublicensable and non-exclusive licence to use the Website and/or Application on the Device for the purpose of obtaining the Services. All other rights not expressly granted to you are reserved by Zupe.
2.2 Access to some software components used in the Website and/or Application may be offered under third party licences that we may notify you of, in which case your use of those components is governed by such terms to the extent only of any inconsistency between this Agreement and those terms.
2.3 Without prejudice to the generality of the foregoing, you shall not (and shall not, knowingly or otherwise, authorise, allow or assist any third party to):
2.3.1 modify or adapt the whole or any part of the Website and/or Application, or permit the Website and/or Application or any part of it to be combined with, or become incorporated in, any other application, programs or other platforms created by you;
2.3.2 disassemble, decompile, reverse-engineer or otherwise attempt to derive the source code of the Website and/or Application or any components thereof;
2.3.3 communicate, republish, upload, post, transmit, edit, re-use, rent, lease, loan, sell, assign, transfer, distribute, make available, license, sublicense or create derivative works or adaptations based on the whole or any part of the Website and/or Application;
2.3.4 use the Website and/or Application in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement, or in contravention of any applicable laws, including infringement of our intellectual property rights or those of any third party in relation to the Application;
2.3.5 use the Website and/or Application in a way that could damage, disable, impair or compromise the Application (or the systems or security of the Website and/or Application or any other computer systems or devices used in connection therewith) or interfere with other users or affect the reputation of the Website and/or Application and/or Zupe;
2.3.6 post or transmit any file or email which contains viruses, worms, Trojan horses or any other damaging or destructive elements;
2.3.7 use any automated process or service to access and/or use the Website and/or Application; and/or
2.3.8 provide, distribute or share, or enable the provision, distribution or sharing of, the Website and/or Application (or any data associated therewith) with any third party.